Brentwood Ace Hardware


roygur
roygur's picture

Joined: Mar 2006
Posts: 566
Wow! I've been blown away by their customer service three times in my last visits there. It's like I have a personal shopper there taking me to every item on my list up to check out. Try and get that service at Home or Lowe's. About the same service I experienced always at the Olde Hardware Store, downtown Brentwood before Steve retired (Now CoCoWine Store). Maybe it's the economy and this retailer is more attuned to customers, but, damn, I'm impressed and am going back today for a few more items that I may buy cheaper at the big boxes. We're only talking pennies worth of difference, but the service makes up for the difference in prices.....
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sonypc
sonypc's picture

Joined: Feb 2008
Posts: 30
Ditto Roy................... Everytime I've been in there, there is usually an employee that will ask you if you need help.
roygur
roygur's picture

Joined: Mar 2006
Posts: 566
Me, too. How cool is that? Customer sevice that we used to expect. I'm going there right now for a few more items. Roy Gursky http://gurskyranch.com
dakotadude
dakotadude's picture

Joined: Apr 2006
Posts: 82
My wife always pokesfun when I'm off to my "Favorite store"! Always a good trip! Plus Popcorn!
roygur
roygur's picture

Joined: Mar 2006
Posts: 566
Darn, I always forget about the popcorn and I'ts right there, too! Roy Gursky http://gurskyranch.com

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